Leela Palaces’ CEO on the Overlooked Detail That Can Make (or Break) a Hotel Stay
Subscribe Apple Podcasts | Spotify | YouTube | RSS On this episode of Suite Success, host Katie Cline sits down with Anuraag Bhatnagar, CEO of The Leela Palaces, Hotels and Resorts, and explores his hospitality “calling,” hiring for values, and delivering luxury through deep human connection and anticipatory service rather than transactional SOPs. Bhatnagar shares lessons from Oberoi (commitment to excellence and











