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Airbnb unlikely to let AI agents like Muse make bookings, CEO says
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Airbnb unlikely to let AI agents like Muse make bookings, CEO says

Travel & Leisure ‘Planning travel is entertainment,’ Brian Chesky argues as firm seeks to avoid being bypassed Airbnb CEO Brian Chesky in 2025. Chesky said in a recent interview he would not open up Airbnb’s platform to outside AI agents, which are designed to browse websites and complete transactions autonomously. (Photo by Manami Yamada) RYOTARO YAMADA

‘Planning travel is entertainment,’ Brian Chesky argues as firm seeks to avoid being bypassed

Airbnb CEO Brian Chesky in 2025. Chesky said in a recent interview he would not open up Airbnb’s platform to outside AI agents, which are designed to browse websites and complete transactions autonomously. (Photo by Manami Yamada)

RYOTARO YAMADA

PALO ALTO, California — Airbnb CEO Brian Chesky said the vacation rental platform is unlikely to allow such outside artificial intelligence agents as Meta Platforms’ Muse to book accommodations for users, reflecting growing concerns among travel companies that AI assistants could weaken direct engagement with consumers.

Source: asia.nikkei.com

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